kyBoot and kyBounder Returns

Shipping

All kyBoot and kyBounder products are sent from our warehouse in the USA. All shipments have online tracking and are sent within 24 hours, but mostly same day. Back-Order items are regularly imported from Switzerland and can take an additional 3 weeks to ship. We ship to you with your choice from:

  • FedEx Ground Shipping - 5 Business Days
  • FedEx Express Saver - 3 Business Days by 8pm
  • FedEx Standard Overnight - Next Business Day
  • (Signature-Required service upgrade is available for a small fee during checkout) 

Simple Returns

kyboot returns

You may return your product for free within 30 days of order date, no questions asked, if the following conditions are met:

  1. Products must be in NEW CONDITION
  2. In ORIGINAL PACKAGE
  3. With INVOICE ATTACHED

Returned products that do not comply with the above will either be rejected or not eligible for a full refund.
Please (please please) when you receive your kyBoot first try it at home on a carpet. Keep the box and invoice. If you wear the kyBoot outside it will most likely not be eligible for a full refund.

IMPORTANT: IF YOU FEEL ANY DISCOMFORT INITIALLY THIS IS NORMAL. CLICK HERE TO READ ABOUT POSSIBLE INITIAL REACTIONS

For the full Returns Policy please click here.
kyBoot & kyBounder have a 12-month warranty on all production-related faults.

To make a warranty claim after the initial 30 day period please click here